Biography

Dr. Mark N. Frolick was formally a Professor of MIS in the Williams College of Business at Xavier University and the holder of the Western & Southern Endowed Chair in Management Information Systems. (Retired)

Previous to Xavier University, Dr. Frolick was Professor of MIS and Associate Director of the FedEx Center for Cycle Time Research at The University of Memphis. This research center, which he and Dr. James C. Wetherbe established, was the result of a strategic alliance between FedEx and The University of Memphis. The purpose of the center was to conduct research concerning ways to reduce the time it takes to complete organizational processes.

Dr. Frolick is considered to be a leading authority on Business Intelligence. His specialties include business intelligence, data and analytics, executive information systems, business performance management, and the diffusion of information technology in organizations.

Dr. Frolick has authored over 160 articles. His research has appeared in such prestigious journals as MIS Quarterly, Decision Sciences, Journal of Management Information Systems, Decision Support Systems, and Information & Management. He also worked with Dr. James Wetherbe on the book Systems Analysis and Design: Best Practices (West Publishing, 1994). This book was ranked by Computing Newsletter as the top textbook on the topic. Additionally, Dr. Frolick serves as a consulting editor for several publishing companies.

Dr. Frolick has over 25 years experience in the information systems field. In addition to working for The Southern Company and Georgia Power, he has worked as a consultant for numerous Fortune 500 companies including FedEx, Ford, Hewlett Packard, Medtronic, and Texas Instruments. He received his Ph.D. from the Terry School of Business at the University of Georgia.